FAQ

1. How far is the homestay from Varanasi airport, railway station and bus terminals ?

30 kms from Varanasi's Lal Bahadur International Airport, 6 kms from Varanasi Junction and 7 kms from Varanasi Bus Terminus. 

 

2. How much time does it take to travel from Airport to the Nilay House?

1 hours 15 minutes during day time and 45 minutes in night time. 

 

3. Does car have access to reach your property?

Yes, car can reach to our entrance gate. 

 

4. How far is River Ganges and Ghats?

Both River and Ghats (Assi)

are at 100 metres distance, that is 2 minutes of walk. 

 

5. What is the distance of Nilay House from main Kashi Vishwanath Temple?

It is 4 kms.

 

6. Are there food joints nearby?

There are numerous cafes and street food joints in the vicinity. 

 

7. Does homestay has a restaurant or cafe to get food ?

We have a beautiful Tea Room which also serves food from Sparrow Cafe, our cafe located across the street. The food can be served in Tea Room as well as in the cafe. Every room has the menu. 

 

8. Can I pay by credit or debit card? 

Yes, you can except Amex cards, we accept rest all cards.

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9. Is there any particular time for check in and check out ? 

Yes, check in starts from 2pm and check out has to be sharp at 11am. 

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10. How many floors does homestay has and are there stairs or lift provision?

There are no lifts in the building and all rooms are on first floor. One has to take steps which is 16 steps leading to first floor. 

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11. How old is the house ?

Since 1962. But its renovated and homestay started in year 2024. 

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12. Does homestay has river or ghat view? 

No, it has street view, but the ganges is around the corner :)

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13. How many rooms and qhat all facilities does Nilay House has?

It has 4 guest rooms, one tea room, one shop cum lounge for in house guests, has wifi, Biotique bath amenities, Electric Kettle with Tea Coffee maker. We dont have television in any of the rooms. 

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14. How about security of the house ?

We have a guard in night shift, CCTV cameras as installed everywhere except guest rooms, main gate gets locked in the night, since the area is highly touristic it is safe. We have fire safety equipments every where and each room has a fire extinguisher too. 

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15. Do you offer pick up and drop from airport and other transport terminus?

Yes , we do offer clean and professional cars on extra chargeable basis. 

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16. Do rooms have hot water facility?

Every room has an electric geyser for hot water and an electric kettle for tea coffee maker. 

 

17. Can homestay arrange tours of Varanasi?

Yes, we have in house Travel Agency called WOV Tours which is of NILAY House, it caters not only to Varanasi but many other destinations in India, is certified by IATO and is known for exclusive quality experiences. Please visit www.wovtours.in

 

18. Do you have room service?

We do not allow dining in the rooms but do provide facility to order food only from our cafe called Sparrow Cafe and its menu is placed in all rooms.

 

19. Can outside visitors be allowed to visit my room ? 

No, but they can meet you in Tea Room or Sparrow Cafe. 

 

20. Is there any doctor on call available?

Yes, we have Alok Hospital just after two houses and we can get doctor on call for any emergency requirement. 

 

21. Do you have any outdoor facilities? 

We have only a balcony and a rooftop for doing Yoga. 

 

22. If I arrive late can I still check in?

Yes, any time is possible. 

 

23. How much should I tip your staff? 

We do not solicit tipping, but if you want to thank them by giving some money, its all on your descrition and any amount is okay. 

 

24. Can I consume alcohol in the property?

We do not allow consumption, sale or purchase of alcohol and any kind of drug in our property, specially in public areas its strictly not encouraged.

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